|
|
Books:
- Industrial Services and Service Contracts - A Proactive Approach.
ISBN 978-951-817-990-3 Publisher
Teknologiainfo Teknova, 2009
- Palvelutapa teollisuuden kilpailukeinona. ISBN 978-951-817-929-3
Publisher
Teknologiainfo Teknova, 2007
- Opas teollisuusyrityksille palvelujen testaukseen. ISBN 951-817-887-9
Publisher
Teknologiainfo Teknova, 2005.
- Palvelukeskeisten tuotteiden kehittäminen teollisuusyrityksissä.
ISBN 951-817-824-0
Publisher
Teknologiainfo Teknova, 2003.
Scientific
papers (articles):
- “Service Design as
a Basis for Successful Commercial Contracting”in ”A
Proactive Approach to Contracting and Law”, TUAS 2007
- “Service Design as
a Basis for Successful Commercial Contracting” in “Corporate
Contracting Capabilities; Conference Proceeding and Other Writings”,
Joensuun Yliopisto, 2008
- “Service Design as
a Basis for Successful Contracting”,
Contracting Excellence, IACCM, Fall 2007
- “Service Design as
a Basis for Successful Commercial Contracting”,
IACCM EMEA Conference Proceedings, 2007
- “Collaboration
from Idea Creation to Delivery – Challenges and Advantages of the
Collaborative Approach to Service Innovation”, IACCM Americas
Conference Proceedings, 2008
- K.Rekola & H.Haapio, ”Success
by Design: Merging Contract Design and Service Design to Manage
Opportunities and Risks in Industrial Services”, IACCM
EMEA Conference Proceedings, 2008
- “From Industrial
Service Providers to Performance Partners — No More Services for
Free”, Contracting Excellence, IACCM, Fall 2008
- K.Rekola & H.Haapio,
“Palvelut ja palveluista sopiminen: Uusia haasteita teollisuuden
toimitusprojekteille”, Projektitoiminta, 1/2009
- K.Rekola & H.Haapio,
“Better Business through Contract Productization and
Visualization”, Contracting Excellence, IACCM, Spring 2009
- K.Rekola & H.Haapio,
“Better Business through Contract Productization and Visualization
Part 2”, Contracting Excellence, IACCM, to be published
Conference papers,
presentations, and workshops
- TUAS 2007
- IIRME Contract Management
2008
- IACCM EMEA 2007
- IACCM Americas 2008
- IACCM EMEA 2008
- Marcus Evans Warranty
Management 2009
- Warranty Chain Management
WCM 2009
- NCMA 2009
- ASQ 2009 World Conference
- ASQ 2009 Service
Conference
- IACCM Academic Symposium
2009
- Munchner Tagung fur
multisensorisches Recht 2009
|